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In compliance with Law 1581 of 2012 and Decree 1377 of 2013 on the Protection of Personal Data in Colombia, we inform our users that by registering, browsing, or making a purchase on this website, they expressly authorize Tech Support - Soluciones & Servicios Informáticos to collect, store, use, analyze, and partially publish their personal data for the following purposes:
Commercial and Promotional Use:
The user agrees that their name (or public name), city, purchased product, and review may be used as testimonials on our website, social media, or promotional media, with the goal of generating trust among new customers and strengthening our brand's digital presence.
Creation of Internal Profiles:
Behavioral and purchasing habits profiles may be created based on user history in order to offer personalized content, products, or promotions and improve the platform experience.
Publication of Real Experiences:
By registering and/or leaving a review, the user agrees that such information may be published, edited, or featured in whole or in part for the benefit of the community, without violating their privacy or reputation.
Reservation of Sensitive Data:
Sensitive data such as ID, exact address, phone number, or email address will not be published or shared. Only information voluntarily provided by the user during the purchase or review process will be used.
Right to Modification, Non-Deletion of Commercial History:
The user may request correction of their personal data if they find errors or wish to update their information. However, by making a purchase on our platform and accepting these terms, they understand and accept that certain data linked to their purchase history or shared experiences cannot be deleted, as they form part of the site's transactional record and may be used as a commercial reference or testimonial for new users. The respectful, legal, and limited use of this information is guaranteed at all times, without compromising the user's sensitive privacy.
